Returns can be done online, at your convenience. Go to Order History to submit your return request. Simply find the item you wish to return from your Order History and click on Request Return and follow the instructions. All returns and exchanges must be in original condition and include all accessories.

Office Supplies:

If you are dissatisfied with your purchase of supplies, you can return it for a full refund, exchange or credit within 14 days of purchase with your packing slip, invoice or email confirmation.

Technology:

Technology products may be returned or exchanged within 14 days of purchase with Original Invoice, in original packaging and with UPC code intact. If product box is opened, we will offer an exchange only. A 15% Restocking Fee will be applied if box is missing any components. This applies to all technology products including, without limitation: Computers, Monitors, Cameras, Camcorders, Projectors, GPS, Printers, Copiers, Faxes, Shredders, Telephones, Wireless Technology, MP3s, TVs, DVD Players, Media, Hard Drives, Peripherals, Accessories and Software. Opened software may be exchanged for the same item only. Please remove all personal data from returned/exchanged product. Kingmerchandise.ca is not responsible for any personal data left in or on a returned/exchanged product.

Furniture:

Furniture in new condition, unassembled, in original packaging, with Original Invoice and with UPC code intact may be returned within 14 days of purchase.